Support FAQs
- Benbow Hall
Room 106 – University general purpose computer lab.
Room 201 – Smartboard enabled, Instructional lab. - Carver Hall
Room 201 – Landscape Architecture Instructional lab.
Room 255 – Smartboard enabled, Instructional lab. - C.H. Moore Hall
Room A32 – General purpose computer lab.
Room A – Call center. - Sockwell Hall
Room 114 – General purpose computer lab.
Room 110 – Graduate Student computer study. - Webb Hall
Room LRC – Student study area.
Room 217 – Smartboard enabled, Instructional lab.
Room 208 – Graduate Student computer study.
There are no site restrictions for what you may or may not download. If you would like to have a program installed that is outside of the normal group of programs currently approved for use:
- Please submit a request with the ticketing system explaining what you need loaded and the Support for your area will guide you through the install.
Information Technology Services has a list of approved software.
Adobe products can be purchased via the Aggie Mart punch out.
Instructions for connecting to the N.C. A&T Wireless network can be found here:
Windows 7: http://www.ncat.edu/divisions/doit/dept/ats/wireless/windows-7-wireless-network.html
Windows 8: http://www.ncat.edu/divisions/doit/dept/ats/wireless/w8wireless.html
If a user has three failed logon attempts within 14 minutes, a security mechanism will lock your account. The account will remain locked for 15 minutes unless more failed logon attempts are made. This is to prevent someone from guessing passwords and gaining access to accounts.
For more information please visit: http://www.ncat.edu/divisions/doit/employees/index.html